Smile and Human Psychology

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Smile and Human Psychology

Post by diepvien on Fri Jul 15, 2011 5:36 pm

A common saying in any profession related to hospitality is 'Serve with a Smile'. Nobody likes to be welcomed by a grumpy, sullen, grouchy receptionist, be it at the doctor's or at a five-star hotel. Have you ever noticed that most wall-clocks on display in stores show the time ten minutes past ten? If yes, have you ever wondered why? It is because the way the hands of a clock are positioned at that time make it look like a smile. Watching someone smile is contagious, and you almost involuntarily tend to smile back at the person you saw smiling. In fact, so powerful is the emotion and emotional connect, that even reading the word 'smile' in this article must have made you smile at some point - and if not, then me mentioning it right now must definitely have! (See, there you go!) In part this could be to do with mirror neurons found in the body. Mirror neurons are those that send out same signals when the body is subjected to a stimulus, and even when that organism sees another organism being subjected to the same stimulus. So when we say 'I can feel your pain', we really can feel someone's pain. And that is probably why when you see someone yawn, you yawn too, and while you see someone smile or laugh, you smile or laugh too. Laughter indeed is contagious.

One cannot stress enough on the importance of being happy. In the words of Leo F. Buscaqlia, too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.

So spread the joy! Let someone be bowled over by your million dollar smile today. Keep smiling...


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